We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the SafeBuy Web Trader Code of Practice.
We will collect information about you for 2 reasons: firstly to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We do not send random marketing emails to personal email addresses (spam).
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we collect about you includes:
Your name
Your address
The delivery address
Your phone number
Your e-mail address
Your credit/debit card details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the SafeBuy Web Trader Code.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
In the event that you wish to discuss any matters with us of a confidential nature please address your concerns or queries to the following:
By Mail: To Customer Services (Privacy Dept.)
Luxury French Lingerie,
Fine View,
Station Road,
Holme Hale,
Thetford,
Norfolk,
IP25 7DZ
Telephone 01760 447463
Opening Hours: Mon - Sat 9:30 - 5:00, Closed Wednesday
By email:
customerservices@nicesurprises.co.uk and enter PRIVACY as your subject heading.